Thursday, May 23, 2024

FAQ & Contact...
Visit the MYminiMATHS FAQs below for the fastest answers to your query...

The majority of questions & queries can be answered using the FAQs below…

MYminiMATHS has been created by a Maths coordinator / teacher with over 20 years experience. 

All memberships are for the current academic year and will expire on the 1st August 2024. 

Any memberships that were registered before the 31st December 2023 will receive access for the full 12-month subscription from the purchase date.

The expiry date for all memberships can be found from the YOUR MEMBERSHIP link under the MYminiMATHS+ menu tab at the top.

Yes.

You will need to register each single-user membership separately using a unique email address and username.

Have you verified your email address from the email sent to your inbox after registration? If your verification email has not arrived, you will need to check your spam folder.

If you have already verified your email address, log out of your account and log back in. This will give you full access to the MYminiMATHS+ premium resources. You will find the premium resources under the white tab to the left side of the menu bar.

You may have entered an incorrect email address or if using a school email address, your school’s firewall is blocking your email messages. Ask your school’s technical support to allow emails sent from myminimaths.co.uk.

You can contact MYminiMATHS via FaceBook Messenger or email to update your contact email address that will allow messages to be received.

Payments can occasionally take up to 24 hours to process. If your membership does not complete after this period, try your payment method again. If the issue persists, please contact me for furrther assistance.

Ensure all required details have been entered accurately, including your: expiry date, CVV security code & postcode to the right of your card number.

Occasionally, payments can take up to 24 hours to clear.

If you are already logged in, log out and then log back in. You will find the premium resources under the white tab to the left side of the menu bar.

If you have forgotten your password, no problem, click the lost password link under the login box.

You can edit your membership details, including your password, from the white MYminiMATHS+  tab on the left side of the menu bar.

If you require an invoice or receipt for your membership, this is available to you from the Your Membership link under the MYminiMATHS+ white menu tab.

If the answer to your query cannot be found in the FAQ above, you can contact MYminiMATHS using Facebook Messenger...
I will make every effort to respond to your message as quickly as possible, but please allow up to 2 working days.
Thank you.
contact myminimaths

FaceBook Messenger

The most popular & easiest method for sending a message.

Email...

myminimaths@gmail.com

contact myminimaths
FaceBook Messenger

The most popular & easiest method for sending a message.

Email...

myminimaths@gmail.com

Thank you.

error: